All pre-orders and associated deposits and delivery fees are non-refundable and non-cancellable.

When pre-orders are confirmed ready in the spring, a notification will be sent to the e-mail given to complete the order and submit final payment. If final payment is not received within 14 days of the initial notification, the order will be considered abandoned and the associated deposit will be forefit.

All fall pre-odered plants will be delivered the following May. Delivery dates will be based on crop timing and delivery routes and not based on customer requests. A notification of shipment will be send to the customer e-mail when the order is shipped.

All plants are guaranteed to be healthy and true to species at the time of delivery. No other warranties are expressed or implied.

Returns and/or exchanges are not accepted for any pre-orders.